Privacy Policy
This Privacy Policy explains how MyBoxVideo collects, uses, stores, and discloses information when you visit our website, use our services, or interact with our pages and forms.
Information We Collect
We may collect information you provide directly, such as your name, email address, company name, billing information, support requests, and messages submitted through forms or account registration.
We may also collect technical and usage information automatically, such as IP address, browser type, device information, referring pages, pages visited, and approximate usage logs needed for security, analytics, troubleshooting, and service performance.
How We Use Information
- To provide, operate, maintain, and improve the website and platform.
- To create and manage user accounts and subscriptions.
- To respond to support requests, sales inquiries, and contact submissions.
- To send administrative messages, service updates, and transactional notices.
- To monitor abuse, fraud, unauthorized access, and technical issues.
- To comply with legal obligations and enforce our policies.
Cookies and Similar Technologies
We may use cookies, server logs, and similar technologies to keep the site functioning, remember preferences, analyze traffic, and improve the user experience. If you use browser settings to disable cookies, some functions may not work properly.
Analytics and Third Parties
We may use third-party services for analytics, hosting, payment processing, email delivery, embedded media, authentication, or related business operations. Those providers may process information on our behalf according to their own policies and contractual responsibilities.
User Content and Project Data
If you create projects, upload assets, submit links, or publish interactive pages through the platform, we may store and process that content as necessary to provide the service, maintain performance, and support account functionality.
Sharing of Information
We do not sell personal information in the ordinary course of business. We may share information with service providers, professional advisers, platform vendors, payment processors, law enforcement, or other parties when reasonably necessary for operations, security, legal compliance, or business protection.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and meet legal, accounting, or security obligations.
Data Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may contact us to request updates, corrections, or deletion of certain personal information, subject to legal, contractual, fraud-prevention, and operational limitations. You may also opt out of non-essential marketing communications where applicable.
Children’s Privacy
The site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International Use
If you access the site from outside the country where our systems or providers operate, your information may be transferred to and processed in other jurisdictions.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions become effective when posted on this page unless a later date is stated.
Contact
If you have questions about this Privacy Policy, please contact us at https://myboxvideo.com/twp/contact.php.